Essentia Softserv LLP
About the organisation
Essentia.dev is an IT software solution provider based in Delhi, India.
The work
The Challenge:
Essentia Softserv faced challenges with project timelines and system inefficiencies that affected client satisfaction and operational costs.
My Contributions:
- Spearheaded the integration of automation and agile practices to streamline development processes, significantly reducing bottlenecks.
- Engineered and implemented robust database architectures across diverse tools, and developed from scratch a comprehensive payment system to boost transaction success rates.
- Took up the responsibilities of a developer relations manager, liaising directly with clients to tailor solutions to their needs, and guided cross-functional teams by instilling best practices.
- Actively represented the company at major industry conferences across India, enhancing our corporate profile and engagement with the tech community.
The Results:
- Delivered a project that saved over $20,000, an amount significant enough to cover multiple developers’ salaries for three months in India - cut project timelines by 40%, and lifted client satisfaction by 67%.
- Mentored a team of 20 trainees, improving our task completion rate by 10%, which underscored my dedication to team development and project excellence.

