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Essentia Softserv LLP

· 2 min read
Tanya Jain
Tanya Jain
Author

About the organisation​

Essentia.devEssentia.dev

Essentia.dev is an IT software solution provider based in Delhi, India.

The work​

The Challenge:

Essentia Softserv faced challenges with project timelines and system inefficiencies that affected client satisfaction and operational costs.

My Contributions:

  • Spearheaded the integration of automation and agile practices to streamline development processes, significantly reducing bottlenecks.
  • Engineered and implemented robust database architectures across diverse tools, and developed from scratch a comprehensive payment system to boost transaction success rates.
  • Took up the responsibilities of a developer relations manager, liaising directly with clients to tailor solutions to their needs, and guided cross-functional teams by instilling best practices.
  • Actively represented the company at major industry conferences across India, enhancing our corporate profile and engagement with the tech community.

The Results:

  • Delivered a project that saved over $20,000, an amount significant enough to cover multiple developers’ salaries for three months in India - cut project timelines by 40%, and lifted client satisfaction by 67%.
  • Mentored a team of 20 trainees, improving our task completion rate by 10%, which underscored my dedication to team development and project excellence.